Privacy Policy

Effective Date: May 10, 2026

1. Introduction

dusk-maiden ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website dusk-maiden.com or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms or service inquiry forms
• Subscribe to our communications
• Engage our services
• Contact us directly

This information may include:

• Name and contact information (email address, physical address)
• Financial information relevant to retirement planning services
• Service preferences and inquiry details

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Pages visited and time spent on pages
• Referring website addresses

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Communicate with you about our services
• Improve our website and service offerings
• Comply with legal obligations and regulatory requirements
• Protect against fraudulent or illegal activity

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist in our operations (subject to confidentiality agreements)
• Professional advisors (accountants, lawyers) when necessary for service delivery
• Regulatory authorities when required by law
• Third parties with your explicit consent

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encrypted data transmission
• Secure server infrastructure
• Access controls and authentication
• Regular security assessments

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Financial services regulations may require us to retain certain records for specified periods.

7. Your Rights

Under Australian privacy law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal obligations)
• Object to or restrict certain processing of your information
• Lodge a complaint with the Office of the Australian Information Commissioner

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. For more information, see our Cookies Policy.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website with a new effective date.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

dusk-maiden
Level 14, 127 Creek Street
Brisbane QLD 4000
Australia
Email: [email protected]

12. Australian Privacy Principles

This Privacy Policy is designed to comply with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). We are committed to handling your personal information in accordance with these principles.